Returns & Refunds

CAN NOT RETURN

Below is few reasons you can’t return your item/ cancel your order:

  • You have chosen a wrong size, wrong color and wrong type.
  • Your order was placed more than 24 hours ago.
  • The product is as same as description.
  • You ordered by mistake / You are no longer interested.
  • The orders can’t be cancelled after 24 hours of placing them. Because we usually produce them within 24 hours of receiving the order
  • Please note that if you using coupon code, we don’t accept to refund in any case. Thanks for your understanding.
  • All the products were made of polyester due to the all-over printing technology. We do not accept return item if you do not love product material. Therefore, please consider carefully before place order.
  • We will offer none of the resend/refund options for any product which is not in its original condition (used, washed,…)
RETURN AND REFUND

We can not accept refund if not delivered on time because of world crisis:

– Not delivered on time because of COVID-19:

The effects of this crisis are being felt by the entire world, especially with logistic companies. All of logistic companies can not ensure deliver in time. Therefore, we are sorry that we can not accept any refund related to delivery time. Please note that it may take 14-18 days longer than normal or more. 

We accept to customer return and refund in following reasons:

– Faulty Item Received:

If you receive a faulty item, just send us a picture of it to our email along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.

– Not delivered on time

We totally understand that it’s highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don’t like waiting. Our orders are delivered from our US, Mexico or Chinese factory depending on the order demand and design. We usually ship the order from our factory within 6-8 days of receiving it. And it takes up to 12-20 days by the shipping companies to make your order reach you. But, in some cases it might be delayed due to post office issues. Every post office can’t accommodate packages after a certain limit, hence the delays are caused.

We’d really appreciate if you wait for your order for a few more days. We’ll always be there to assist you let you know about it’s status. You’ll have the tracking details too to keep a check on the status.

It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, it will reach you

Feel free to contact us by [email protected] if you face any issues due to the delivery time. We’ll be more than happy to assist you.

– Wrong size received

If you’ve received the wrong size, please check the order you placed with us. We’ve seen in most of the cases that the wrong size if selected by our customers when they place the order without reading description carefully . In cases like those, we only offer discount code 30% to next purchase because we notify very carefully in tittle and description.

If you ordered the right size, but still got the wrong one, we’ll be more than happy to send you a free reshipment.

Just let us know with a picture of it and we’ll be there to get it done for you.

– Timing for a return

All returns / exchanges of online orders, must be returned within 30 days from the day the order was shipped.

ALLOW UP TO TWO WEEKS TO PROCESS REFUND AFTER WE RECEIVE YOUR RETURN

It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.